Alliant Consulting Aligning people, processes and metrics to meet your business goals.

Linda C. Rabagliati
Vice President of Consulting Services, COO

Linda has more than 25 years of business consulting and management consulting experience, from her work with several national and international consulting firms as project manager, project director, and VP of consulting services. Prior to her consulting career, Linda’s business experience encompassed operational management, production planning and scheduling, purchasing and inventory management, and quality assurance in several high-tech manufacturing environments. Linda is a co-founder of Alliant Consulting and serves the firm as Vice President of Consulting Services and COO.

Linda has designed and managed major reorganization projects for Fortune 200 clients as well as small businesses, particularly in the following industries:

  • Cable TV / Telecommunications
  • Newspaper Publishing
  • Healthcare
  • Manufacturing
  • Utilities
  • Hospitality
  • Banking
  • Insurance
  • High-tech Manufacturing

Linda’s areas of operational expertise include: order entry and fulfillment, customer service, dispatch, telemarketing, mailroom / internal distribution, purchasing, inventory control and distribution, packaging, pre-press composition / production, creative services, editorial, promotions, new media, advertising sales and marketing support, facilities management, accounting, billing and collections.

Linda has consulted with newspaper clients in the areas of circulation, advertising, production, editorial, marketing, finance and administration. She’s helped healthcare clients with projects to improve revenue management, customer service, authorizations / eligibility, contracts / benefits, and provider relations / claims. Her project leadership has helped clients’ teams increase revenues, reduce costs, and enhance provider and member / customer satisfaction.

Linda specializes in the design and implementation of:

  • Customer surveys: from design to analysis of take-aways
  • Customer-driven service, quality and productivity standards
  • Operational assessment; work process and organization redesign
  • Skills training programs
  • Staffing and scheduling process improvements
  • Management skills development; executive and management coaching
  • Sales management effectiveness
  • Call center design: facilities, operations, management
  • Inventory / procurement management systems
  • Key Indicator reporting systems
  • Incentives programs
  • Facility improvements to support management / operational change

Linda has daily oversight and involvement with Alliant Consulting’s projects in her role as VP of Consulting Services. She works closely with Toni to design projects and match the right consultants to the specific needs of the client’s initiative. Linda is on project sites regularly, guiding the entire project team to get the best from our unique process of reporting and review. She reviews the team’s work, provides coaching and training to client team members and management, and helps tweak the approach to ensure the delivery of the expected results – and lasting value – for our clients.

Contact Linda at linda@alliantconsulting.com

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