Communication is the cultural driver of all organizations. The way leaders from front-line to senior executives communicate sets the tone. Each level has distinct opportunities to promote respect, innovation and collaboration to establish a positive “can do” culture.
Consider the following as you review your communication structure and approach. 
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My niece has recently moved to China. She does not speak the Chinese language, but hopes to learn it while she is there. Here is the interesting thing I’m observing as I follow her Facebook updates and blog. She seems to be doing better at communicating with her new neighbors than our clients do in their staff meetings, even though she does not speak or understand their language.
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