IMPROVE NEW PRODUCT INTRODUCTION PROCESS; Improve and accelerate the introduction process for all new and reformulated products from the idea stage to full commercialization while maintaining or improving quality, service and safety
Project Focus
- Manufacturer’s New Product Development Processes affecting Marketing, Sales, Research, Environmental Health & Safety, Procurement, Manufacturing, Human Resources, Information Services, and Finance
- Assess and redesign process flows, controls, communications, and project management systems across all departments involved in new production introductions
Client Gains: Financial and Operating Benefits
- Streamlined process flow for 60-80% of new products
- Reduced process steps by 20% for a key product group
- 60% reduction in chemistry changes flow
- 95% reduction in non-chemistry changes flow
- Reduced paperwork processing time for new chemistry by 5-10% and by 20% for chemistry adjustments
Key Changes That Supported Client Goals
- Five new product classifications and new streamlined product introduction process flows for each
- Developed plan for implementing new product process flows and for changes in approval processes, including additional reporting or data requirements for eliminating authorization steps
- Trained 25 employees to manage implementation of the redesigned product introduction process, and 23 to manage implementation of empowerment recommendations
