Regional Interoperable Public Safety Radio System Implementation

IDENTIFY AND MIGRATE ~4,000 users from 60 + diverse public safety and public service groups across a nine-county metropolitan area into a shared, interoperable 800-MHz digital, trunked radio system

Project Focus

• Public Service/Safety Radio Network including municipal, county, state and federal Law Enforcement Agencies, Fire Departments, EMS Units, and various agencies of Government Departments from more than 40 municipalities
• Determine who should migrate to the new system
• Develop initial configuration of radio system fleet map
• Develop training and transition plans to ensure all users are successfully migrated to the new system

Client Gains: Operational Benefits

• Successful integration of appropriate users from nine counties
• Overall migration plan including design of initial radio and fleet map configurations
• Step-by-step implementation template with timing, training and administrative requirements for each participating entity to develop and implement specific migration plans

Key Steps that Supported Project Goals

• Assessed needs and practices of affected public radio users
• Established a stakeholder team with deep understanding of the new system – infrastructure design, talk groups, fleet map, scanning, roaming, private calls, interoperability features, etc. – to oversee testing during roll-out, using data developed during the project to optimize system utility
• Created policies, procedures, standards and protocols for radio system communications including compliance with regional-level requirements
• Developed a detailed, step-by-step template for each group to manage its migration to the 800 MHz radios and network
• Acquired training materials for use as models from other municipalities with similar 800 MHz systems
• Designed web-based, function-specific operational surveys for five service areas, to document current levels of radio performance, resources, communication and training needs
• Implemented a website and survey software for use in future web-administered surveys of county personnel

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