Provided expertise and management for a special collections team to work aged accounts, acquire necessary documentation and recover as much revenue as possible. Implemented critical changes in the customer intake, document procurement and billing departments to drastically reduce backlogged accounts receivable and increase the quality and efficiency of the billing process.
"I also wanted to mention how much we appreciate all of the feedback that Alliant has given to (us). The strategic benchmarking analysis and evaluation that Alliant provided will now allow our company to establish leadership performance targets. This not only gives credibility to the data that we provide to our top management but validates that we are heading in the right direction with our key performance indicators. Alliant has also helped us understand the gaps in our lower performers and the implications to our internal/external customers. This prioritization will focus our efforts on opportunities that really matter. Thanks,"
