Alliant Consulting Aligning people, processes and metrics to meet your business goals.

Are you getting the results you need?  Whether you need to get a clearer picture of the challenge, the solution or the implementation plan, Alliant Consulting’s comprehensive, technology-neutral approach can help you Drive Performance, Develop Your People, and Reinvent Your Culture.

Improve Performance

How do you get from poor to good, good to better, better to best? When it comes to improving performance, you need to know where you want to be, where you stand and what’s holding you back. Our management consultants can help you set customer-centric service, quality and productivity goals, identify where performance is blocked, and chart a path to get where you want to go, quickly and cost-effectively.

Alliant Consulting will help you improve your performance and customers’ experience to new levels, like these:

  • 27% increase in customer retention
  • 10% drop in customer complaints, paired with 48% decrease in second complaints
  • 49% improvement in average speed to answer inbound calls
  • 96% conformance with quality standards, leading to 70% in turnaround time, 50% decrease in revisions, and 24% increase in productivity

Develop Your People

Alliant Consulting excels at engaging your staff in critical areas of your operations to quickly foster ownership, develop effective recommendations and strengthen their problem solving skills. And as new model elements are refined and implemented, your staff are guided in training and supporting each other at every step to achieve and perpetuate performance improvement.

Our management consultants facilitate a process for developing your people to increase performance, with results like these:

  • Increased IS department productivity by more than 25% at a global multi-level sales / manufacturer undergoing rapid growth
  • Trained 11 managers and team leaders in new processes, procedures and tools through eight training sessions to transform an autonomous, reactive IT group into an efficient, proactive team
  • Increased productivity by 25% at one of the five largest medical equipment suppliers in the U.S.
  • Culled nearly 50 review-worthy ideas during extensive operational change project, from 260 suggestions contributed by 60 managers and staff

Transform Your Culture

Every company has one – born of the people who work there, the work they do and how they interact – and it impacts performance profoundly. We will work with you to identify your cultural barriers and opportunities through a proven approach to business management consulting that fosters new attitudes and delivers results.

Alliant Consulting has worked with cultural transformations including:

  • Integrated an autonomous, reactive service group into an efficient, proactive, world-class information services team
  • Implemented a new organization structure with defined roles, responsibilities, and incentives
  • Overcame communication and process barriers between sales, accounting, and production to achieve significant revenue and productivity gains
  • Achieved gains from 30% to 90% in key performance metrics for a non-profit association