The system is for a core metropolitan county encompassing police, fire, EMS services and 911 Dispatch for 13 municipalities, all sheriff’s departments and Homeland Security/Emergency Management, to be part of a shared regional public safety and public service radio communications system, and develop subsystem elements on deadline to take advantage of federal grants as follows:
Facilitate the education and involvement of public service and public safety radio users regarding the new radio system and radios, the assessment of needs, the design of the initial radio and fleetmap configuration, the identification of the steps required for a successful migration to the new system, the timing, the training and administrative requirements, and the development of protocols and procedures.
The consultants conduct themselves in a very professional manner while maintaining approachability. They think outside the box enough to challenge ideas but remain sensitive to our culture…. very detailed and action oriented which allowed movement forward in a tough project. Documentation was key and they put together clear and concise updates, project plans and implementation plans…. written communication in email was also stellar.