Alliant Consulting Aligning people, processes and metrics to meet your business goals.

DEVELOP AND IMPLEMENT GOVERNANCE POLICY for a new, shared public radio system for public service and public safety radio users, federal agencies, and private organizations across a nine-county metro area

Project Focus

  • Bring together diverse public service and public safety radio users and stakeholders from a nine-county metropolitan area for input and education about the new system
  • Develop an integrated set of procedures and standards for managing user participation and interoperability
  • Ensure that the perspectives and needs of both participating and non-participating entities are represented and met

Participant Gains: Operational Benefits

  • Quickly identified, developed and implemented set of protocols, policies, procedures and standards for radio use in the new environment
  • Educated radio users about the new system, whether they chose to move onto the 800 MHz system or remain on their current VHF/UHF or analog systems, to facilitate corresponding internal policies and initial configuration of their respective systems and equipment

Key Activities that Supported Project Goals

  • Designed and facilitated an inclusive and expedient process for including more than 60 participants in the development of the policies, procedures and standards
  • Established and organized master document and process to establish, update and contest more than 90 policies, procedures and standards
  • Posted master document on website for wide-area access to both participants and non-participants
  • Trained participants in effective meeting processes to assist with ongoing management and usage of the new shared system
Testimonials

The consultants conduct themselves in a very professional manner while maintaining approachability. They think outside the box enough to challenge ideas but remain sensitive to our culture…. very detailed and action oriented which allowed movement forward in a tough project. Documentation was key and they put together clear and concise updates, project plans and implementation plans…. written communication in email was also stellar.

State Human Services, Continuous Improvement Engineer

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