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DEVELOP AND IMPLEMENT GOVERNANCE POLICY for a new, shared public radio system for public service and public safety radio users, federal agencies, and private organizations across a nine-county metro area

Project Focus

  • Bring together diverse public service and public safety radio users and stakeholders from a nine-county metropolitan area for input and education about the new system
  • Develop an integrated set of procedures and standards for managing user participation and interoperability
  • Ensure that the perspectives and needs of both participating and non-participating entities are represented and met

Participant Gains: Operational Benefits

  • Quickly identified, developed and implemented set of protocols, policies, procedures and standards for radio use in the new environment
  • Educated radio users about the new system, whether they chose to move onto the 800 MHz system or remain on their current VHF/UHF or analog systems, to facilitate corresponding internal policies and initial configuration of their respective systems and equipment

Key Activities that Supported Project Goals

  • Designed and facilitated an inclusive and expedient process for including more than 60 participants in the development of the policies, procedures and standards
  • Established and organized master document and process to establish, update and contest more than 90 policies, procedures and standards
  • Posted master document on website for wide-area access to both participants and non-participants
  • Trained participants in effective meeting processes to assist with ongoing management and usage of the new shared system
Testimonials

"I also wanted to mention how much we appreciate all of the feedback that Alliant has given to (us). The strategic benchmarking analysis and evaluation that Alliant provided will now allow our company to establish leadership performance targets. This not only gives credibility to the data that we provide to our top management but validates that we are heading in the right direction with our key performance indicators. Alliant has also helped us understand the gaps in our lower performers and the implications to our internal/external customers. This prioritization will focus our efforts on opportunities that really matter. Thanks,"

VP, Global Logistics and Fulfillment

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