Alliant Consulting Aligning people, processes and metrics to meet your business goals.

REDESIGN THE OPERATING MODEL and quickly improve service, quality and productivity performance

The organization was missing order commitments, losing inventory and running well below industry productivity benchmarks and the plant management team was in process of being replaced.

Project Focus

  • Based on our assessment, a new workflow, new schedules, staffing models, organization model, work aids and procedures were developed
  • In addition, many “quick hit” improvements were implemented to gain early performance lift and demonstrate positive changes to customers and staff alike.

Operating Benefits

  • Reduced daily distribution pick up/drop offs 50%
  • Back orders reduced 92%
  • Plant productivity up 15% six months after implementation
  • Carts going out full vs. 75% capacity
  • Expediting of orders is eliminated (2 supervisors freed up)
  • Supervisors re-deployed to supervise staff
  • Program in place to separate rags/stain/rewash, reducing rewash costs, effectively addressing stains/rags
  • Safety awareness program initiated

Key Changes

  • Implemented integrated transportation and production schedule and work flow
  • Implemented new workflow and procedures
  • Implemented inventory management process
  • Supervisors to manage workflow and staff performance
  • Implemented Work Aids and Safety Protocols for front-line staff
  • Implemented Recommended Work Environment Changes
  • Implemented performance reporting to track service, quality and productivity
  • Implemented over 90 “quick hit” improvements
Testimonials

“As we progress, the wisdom of your training, processes and organization structure continue to unfold. I am eternally grateful for your dedicated help to move us in the right direction. We have a very long way to go, but I have the vision and my senior managers are catching it. I am really excited about our prospects as an IS organization.”

CIO - Global Direct Marketing and Manufacturing Company

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