Alliant Consulting Aligning people, processes and metrics to meet your business goals.

PROVIDED AN INFORMED, OUTSIDE PERSPECTIVE to a fast growing cable communications company as to how the IT/IS functions should be restructured to provide the services, products and resources necessary to serve each of the division operations and functional areas with their systems and technology needs

Project Focus

  • Review IT/IS functions within 4 regions’ and 11 divisions’ functional areas
  • Compare performance to industry standards and alignment with company goals
  • Provide recommendations and a short and long-term plan for increasing effectiveness

Client Gains: Financial and Operating Benefits

  • Productivity gain for IT/IS providers and users
  • Improved employee morale
  • Simplified and standardized work flow
  • Simplified and expanded use of technology
  • Consistent development methodology

Assessment Activities

  • Developed short term action plan to:
    • Establish IT/IS as a service organization
    • Ensure that organizational leaders set priorities (not IS)
    • Shore up critical data security/integrity
    • Assess backlog & reorganize workload to make room for maintenance, firefighting and general requests based on business priorities
    • Identify and address critical skills coverage issues
    • Begin process-driven culture
    • Establish reasonable service expectations & measure against them
    • Lay ground work for long-term achievement of best practices
  • Developed organizational structure
  • Designed position descriptions for key IS leadership/management positions
  • Provided a road-map with accountability and an implementation timeline
Testimonials

“I had the opportunity to work with Alliant on a project to improve process flow and enhance revenue. We had remarkable progress in a timely, effective and individualized program. It was a very impressive collaboration both from an organizational and business outcomes perspective. I would highly recommend Alliant.”

Director HR - Metro Newspaper

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