Alliant Consulting Aligning people, processes and metrics to meet your business goals.

IDENTIFY WAYS TO IMPROVE QUALITY AND SERVICE while significantly reducing labor costs in a multi-location weekly newspaper

Project Focus

Assessment of workflows, staffing, scheduling, skills and systems related to pagination, ad order entry and editorial.

Financial Benefits

Identified opportunities to achieve:

  • 8% annualized labor cost reductions in editorial and production
  • 50% reduction in page handling during the pagination process
  • 16% reduction in credit adjustments and makegoods
  • 20% reduction in operating cost

Recommended Key Changes and Operational Benefits

  • Delivered a design to centralize the organization into functional groups versus individual companies
  • Recommended reduction of direct reports to GM from 11 to 5
  • Completed skills evaluation of all editorial, production, sales and management staff
  • Documented 2 detailed workflows; 1 for the pagination process with 3 distinctive processes/flows and 1 for ad order entry process from sales inception with 4 distinctive processes/flows
  • Identified 9 “Quick Hits” improvements for immediate implementation related to process and workflow, and systems, technology and reporting
  • Developed new models for editorial and ad order entry-each model included:
    • Functional organization structure
    • Standards of performance
    • Roles/responsibilities
    • Staffing models
    • Workflows
    • Outline of critical skill requirements
    • Outline of procedure requirements

“Want to pass along some comments I have gotten from several users regarding the 800 Mhz meeting yesterday. I've heard folks indicate that it was the most "informative" and "productive" meeting on this subject that they've ever attended. I too thought that it was well organized and presented in an easy to understand manner for the average user. Thanks!”

Radio Operations and Committee Member - 911-Dispatch, Metro County